{"id":2010,"date":"2026-09-23T18:10:08","date_gmt":"2026-09-24T00:10:08","guid":{"rendered":"https:\/\/granvueloteotihuacan.com\/?page_id=2010"},"modified":"2026-09-23T19:23:19","modified_gmt":"2026-09-24T01:23:19","slug":"privacy-notice","status":"publish","type":"page","link":"https:\/\/granvueloteotihuacan.com\/en\/aviso-de-privacidad\/","title":{"rendered":"Privacy Notice"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2010\" class=\"elementor elementor-2010\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ad8b7d1 e-flex e-con-boxed e-con e-parent\" data-id=\"3ad8b7d1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f8025b5 elementor-widget elementor-widget-text-editor\" data-id=\"5f8025b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<h2 class=\"wp-block-heading\"><strong>Gran Vuelo Teotihuac\u00e1n<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Last update: September 23, 2026<\/p>\n\n<h2 class=\"wp-block-heading\">1. Identity and address of the data controller<\/h2>\n\n<p class=\"wp-block-paragraph\">Alan Gonzalez Rojas, a sole proprietor operating commercially under the name Gran Vuelo Teotihuac\u00e1n, with a registered address at Francisco Villa S\/N, San Martin de las Piramides, 55850, Edomex, Mex., is responsible for processing personal data collected through the granvueloteotihuacan.com website and the agency's customer service and reservation channels.<\/p>\n\n<p class=\"wp-block-paragraph\">For any questions related to the processing of personal data, you can contact the email:<\/p>\n\n<p class=\"wp-block-paragraph\"><a href=\"mailto:granvueloteotihuacan@gmail.com\">granvueloteotihuacan@gmail.com<\/a><\/p>\n\n<h2 class=\"wp-block-heading\">2. Personal data we collect<\/h2>\n\n<p class=\"wp-block-paragraph\">Depending on the requested service and the communication channel used, we may collect the following data:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>First and last name.<\/li>\n\n<li>Telephone number and email address.<\/li>\n\n<li>Required information to make and confirm reservations.<\/li>\n\n<li>Service date, number of passengers, and booked package.<\/li>\n\n<li>Billing information, where applicable.<\/li>\n\n<li>Data related to payment, transaction confirmation, and reservation amount.<\/li>\n\n<li>Technical navigation information, advertising identifiers, and data relating to interactions with our website.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Electronic payments can be processed through third-party providers, such as Stripe. Gran Vuelo Teotihuac\u00e1n does not need to directly store the complete bank card data processed by these providers.<\/p>\n\n<h2 class=\"wp-block-heading\">3. Purposes of the processing<\/h2>\n\n<p class=\"wp-block-paragraph\">Personal data is mainly used for:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Process information requests and quotes.<\/li>\n\n<li>Manage, confirm, and administer reservations.<\/li>\n\n<li>Coordinate the balloon flights and contracted additional services.<\/li>\n\n<li>Communicate with customers before, during, and after the provision of the service.<\/li>\n\n<li>Process and verify payments, issue receipts, and handle billing requests.<\/li>\n\n<li>Handle inquiries, clarifications, cancellations, and requests related to the contracted services.<\/li>\n\n<li>Comply with applicable legal obligations.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Additionally, when there is a legal basis or the corresponding consent, we may use browsing information and advertising identifiers to analyze the performance of our website, measure the effectiveness of our advertising campaigns, and link interactions with confirmed reservations.<\/p>\n\n<h2 class=\"wp-block-heading\">4. Google Analytics, Google Ads, and tracking WhatsApp<\/h2>\n\n<p class=\"wp-block-paragraph\">Our website uses analytics and advertising tools, including Google Analytics and Google Ads.<\/p>\n\n<p class=\"wp-block-paragraph\">These tools can collect information about browsing and interactions performed on the site, in accordance with applicable privacy settings and preferences.<\/p>\n\n<p class=\"wp-block-paragraph\">When a visitor accesses our site through a Google Ads ad, an ad click identifier, known as a GCLID, may be generated.<\/p>\n\n<p class=\"wp-block-paragraph\">When there is a valid basis to conduct this tracking, we may internally record that identifier along with the date and time of an interaction with our WhatsApp buttons.<\/p>\n\n<p class=\"wp-block-paragraph\">This information is used to analyze the origin of business requests and measure reservations related to our advertising campaigns.<\/p>\n\n<p class=\"wp-block-paragraph\">A click on WhatsApp does not imply that the visitor has sent a message or confirmed a reservation.<\/p>\n\n<p class=\"wp-block-paragraph\">When a purchase is confirmed and there is sufficient information to correctly link it to an advertising interaction, we can share the corresponding conversion data with Google Ads, in accordance with applicable terms.<\/p>\n\n<h2 class=\"wp-block-heading\">5. Cookies and tracking technologies<\/h2>\n\n<p class=\"wp-block-paragraph\">Our site may use cookies, local storage, and similar technologies to enable its operation, retain certain preferences, and perform navigation and advertising measurements.<\/p>\n\n<p class=\"wp-block-paragraph\">Where applicable, visitors may accept or reject optional tracking categories using the mechanisms enabled on the site.<\/p>\n\n<p class=\"wp-block-paragraph\">Tracking technologies that require consent shall not be used until it has been obtained.<\/p>\n\n<h2 class=\"wp-block-heading\">6. Transfer and processing of data by third parties<\/h2>\n\n<p class=\"wp-block-paragraph\">To provide our services, we may use technology providers, payment platforms, communication tools, and services related to the operation of reservations.<\/p>\n\n<p class=\"wp-block-paragraph\">These may include Stripe, Google, and WhatsApp, depending on the services actually used.<\/p>\n\n<p class=\"wp-block-paragraph\">The processing of information by these providers will be subject to the contractual conditions, data protection measures, and applicable legal provisions.<\/p>\n\n<p class=\"wp-block-paragraph\">When a transfer of personal data requires specific consent, this shall be requested in the corresponding terms.<\/p>\n\n<h2 class=\"wp-block-heading\">7. Data conservation and protection<\/h2>\n\n<p class=\"wp-block-paragraph\">We retain personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal obligations.<\/p>\n\n<p class=\"wp-block-paragraph\">Advertising tracking logs will be kept only for the period necessary to perform measurements and attribution checks.<\/p>\n\n<p class=\"wp-block-paragraph\">We apply administrative and technical measures aimed at protecting information against unauthorized access, loss, alteration, or improper disclosure.<\/p>\n\n<h2 class=\"wp-block-heading\">8. Rights of access, rectification, cancellation, and opposition<\/h2>\n\n<p class=\"wp-block-paragraph\">The data subjects may request access, rectification, cancellation, or opposition to the processing of their personal data, as well as exercise other rights provided for in applicable legislation.<\/p>\n\n<p class=\"wp-block-paragraph\">To submit an application, you must write to:<\/p>\n\n<p class=\"wp-block-paragraph\"><a href=\"mailto:granvueloteotihuacan@gmail.com\">granvueloteotihuacan@gmail.com<\/a><\/p>\n\n<p class=\"wp-block-paragraph\">The request must allow the identification of the data owner, specify the right they wish to exercise, and provide the necessary information to locate the corresponding data.<\/p>\n\n<p class=\"wp-block-paragraph\">Requests will be processed in accordance with the procedures and timeframes established by applicable law.<\/p>\n\n<h2 class=\"wp-block-heading\">9. Changes to the privacy notice<\/h2>\n\n<p class=\"wp-block-paragraph\">Gran Vuelo Teotihuac\u00e1n may update this notice to reflect changes in its services, technological tools, or data processing practices.<\/p>\n\n<p class=\"wp-block-paragraph\">Updates will be available on this very page, indicating the date of their last modification.<\/p>\n\n<p class=\"wp-block-paragraph\">\u00a0<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Gran Vuelo Teotihuac\u00e1n \u00daltima actualizaci\u00f3n: 23 de Septiembre del 2026 1. Identidad y domicilio del responsable Alan Gonzalez Rojas, persona f\u00edsica que opera comercialmente bajo el nombre de Gran Vuelo Teotihuac\u00e1n, con domicilio en Francisco Villa S\/N, San Martin de las Piramides, 55850, Edomex, Mex. Es responsable del tratamiento de los datos personales recopilados mediante [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2010","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/granvueloteotihuacan.com\/en\/wp-json\/wp\/v2\/pages\/2010","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/granvueloteotihuacan.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/granvueloteotihuacan.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/granvueloteotihuacan.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/granvueloteotihuacan.com\/en\/wp-json\/wp\/v2\/comments?post=2010"}],"version-history":[{"count":4,"href":"https:\/\/granvueloteotihuacan.com\/en\/wp-json\/wp\/v2\/pages\/2010\/revisions"}],"predecessor-version":[{"id":2019,"href":"https:\/\/granvueloteotihuacan.com\/en\/wp-json\/wp\/v2\/pages\/2010\/revisions\/2019"}],"wp:attachment":[{"href":"https:\/\/granvueloteotihuacan.com\/en\/wp-json\/wp\/v2\/media?parent=2010"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}