Last update: September 23, 2026
Alan Gonzalez Rojas, a sole proprietor operating commercially under the name Gran Vuelo Teotihuacán, with a registered address at Francisco Villa S/N, San Martin de las Piramides, 55850, Edomex, Mex., is responsible for processing personal data collected through the granvueloteotihuacan.com website and the agency's customer service and reservation channels.
For any questions related to the processing of personal data, you can contact the email:
granvueloteotihuacan@gmail.com
Depending on the requested service and the communication channel used, we may collect the following data:
Electronic payments can be processed through third-party providers, such as Stripe. Gran Vuelo Teotihuacán does not need to directly store the complete bank card data processed by these providers.
Personal data is mainly used for:
Additionally, when there is a legal basis or the corresponding consent, we may use browsing information and advertising identifiers to analyze the performance of our website, measure the effectiveness of our advertising campaigns, and link interactions with confirmed reservations.
Our website uses analytics and advertising tools, including Google Analytics and Google Ads.
These tools can collect information about browsing and interactions performed on the site, in accordance with applicable privacy settings and preferences.
When a visitor accesses our site through a Google Ads ad, an ad click identifier, known as a GCLID, may be generated.
When there is a valid basis to conduct this tracking, we may internally record that identifier along with the date and time of an interaction with our WhatsApp buttons.
This information is used to analyze the origin of business requests and measure reservations related to our advertising campaigns.
A click on WhatsApp does not imply that the visitor has sent a message or confirmed a reservation.
When a purchase is confirmed and there is sufficient information to correctly link it to an advertising interaction, we can share the corresponding conversion data with Google Ads, in accordance with applicable terms.
Our site may use cookies, local storage, and similar technologies to enable its operation, retain certain preferences, and perform navigation and advertising measurements.
Where applicable, visitors may accept or reject optional tracking categories using the mechanisms enabled on the site.
Tracking technologies that require consent shall not be used until it has been obtained.
To provide our services, we may use technology providers, payment platforms, communication tools, and services related to the operation of reservations.
These may include Stripe, Google, and WhatsApp, depending on the services actually used.
The processing of information by these providers will be subject to the contractual conditions, data protection measures, and applicable legal provisions.
When a transfer of personal data requires specific consent, this shall be requested in the corresponding terms.
We retain personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal obligations.
Advertising tracking logs will be kept only for the period necessary to perform measurements and attribution checks.
We apply administrative and technical measures aimed at protecting information against unauthorized access, loss, alteration, or improper disclosure.
The data subjects may request access, rectification, cancellation, or opposition to the processing of their personal data, as well as exercise other rights provided for in applicable legislation.
To submit an application, you must write to:
granvueloteotihuacan@gmail.com
The request must allow the identification of the data owner, specify the right they wish to exercise, and provide the necessary information to locate the corresponding data.
Requests will be processed in accordance with the procedures and timeframes established by applicable law.
Gran Vuelo Teotihuacán may update this notice to reflect changes in its services, technological tools, or data processing practices.
Updates will be available on this very page, indicating the date of their last modification.
